NHTSA Complaint #11299323 — 2014 FORD FIESTA

THERE ARE ISSUES WITH THE ECOBOOST 1.0 MOTOR AND COOLING SYSTEM. THOUGH NOT MANY WERE SOLD IN THE US, IN THE UK THERE ARE MANY AND THE ISSUES ARE WELL KNOWN AND "OWNED" BY FORD UK. HTTPS://WWW.FORD.CO.UK/OWNER/RESOURCES-AND-SUPPORT/FAQS AND SELECT THE "1.0 ECOBOOST ENGINE ISSUE" TAB... MY ENGINE SUFFERED CATASTROPHIC FAILURE DUE TO COOLING SYSTEM FAILURE, EXACTLY AS LINED OUT ON THEIR WEB SITE IN THE ISSUE TAB. THE MATERIAL USE TO MAKE THE THIN DEGAS LINE BECOMES BRITTLE WHEN SUBJECTED TO HIGH HEAT, AS COOLING SYSTEMS ARE WONT TO BE, LEADING TO COOLANT BEING BOILED OUT. THEIR RESPONSE WAS THAT SINCE I'M NOT THE ORIGINAL OWNER, PURCHASED FROM A FORD DEALER THOUGH, THAT THEY ARE NOT RESPONSIBLE FOR THE FAILURE THAT IS OWNED UP TO ON THEIR UK SITE. CAR TOWED TO FORD DEALER WHERE IT TOOK APPROX 2-WEEKS TO EVEN GET BACK WITH "WATER IN MOTOR, REPLACE" QUOTED OVER $5K. CALLED FORD INC. THEY SAY TALK TO DEALER, DEALER SAYS THEY CAN'T DO ANYTHING, TALK TO FORD INC. THEY DID NOT REDESIGN THE PART, THEY DID NOT NOTIFY THAT IT WAS AN ALMOST CERTAIN POINT OF FAILURE. THIS ISSUE WOULD HAVE BEEN SO EASY TO SIDE STEP. BUT HIDING BEHIND "NOT ORIGINAL OWNER" FOR A ENGINEERING DEFECT THAT THEY ADMIT TO ON THE UK WEBSITE SMACKS OF "YOUR ARE TOO SMALL." ONLY SOLD A SMALL NUMBER OF THESE ENGINES IN THE US BUT MANY MANY MORE IN THE UK. SUSPECT THAT CHANGES THE CALCULUS OF HOW THEY HANDLE RESPONSIBILITY. THIS WASN'T SOME RANDOM FAILURE, THEY KNEW IT WAS AN ISSUE, THAT THERE WAS A MORE THAN OFF CHANCE THAT IT WOULD RESULT IN ENGINE DAMAGE, AND WHAT OWNER NUMBER A CAR HAS SHOULDN'T MATTER. SOME NOTICE AND SOLUTION SHOULD HAVE BEEN OFFERED.