NHTSA Complaint #11299293 — 2014 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11299293
Vehicle	2014 RAM 1500
Component	SUSPENSION
Date of Incident	January 8, 2020
Date Filed	January 14, 2020
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

TL* THE CONTACT OWNS A 2014 DODGE RAM. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH THE AIR RIDE SUSPENSION SYSTEM BECAME INOPERABLE. THE CONTACT STATED THAT THE VEHICLE LEANED TO ONE SIDE. THE AIR SUSPENSION MALFUNCTION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (GENE'S CHRYSLER DODGE JEEP RAM 3400 S CUSHMAN ST, FAIRBANKS, AK 99701) FOR A DIAGNOSIS AND REPAIR. THE CONTACT STATED THAT THE PROGNOSIS WAS NOT PROVIDED, HOWEVER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.

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