NHTSA Complaint #11299235 — 2015 RAM 3500

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11299235
Vehicle 2015 RAM 3500
Component ENGINE
Date of Incident
Date Filed
Mileage 69,200 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, AN ORANGE GLOW COMING FROM UNDERNEATH THE VEHICLE AND THERE WAS ODOR OF SMOKE IN THE CABIN. THE CONTACT STOP IN THE MIDDLE OF THE ROAD BECAUSE THE VEHICLE WAS ON FIRE AND WAS ABLE TO EXIT THE VEHICLE WITH HIS WIFE SAFE BUT INHALED A LITTLE SMOKE. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT NOTICED UNDER THE HOOD WAS IN FLAME. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO UMANSKY CHRYSLER DODGE JEEP RAM DEALER, (960 HILTON HEIGHTS RD, CHARLOTTESVILLE, VA 22901, (434) 326-0298) WHERE THE CONTACT WAS INFORMED WHAT CAUSE FIRE, WHICH WAS A FAULTY TRANSMISSION COOLING LINE CLIP. THE TRANSMISSION FLUID IGNITED THE EXHAUST CAUSING THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE AWAITING ON A PART TO TEST EVERYTHING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE THREE TIMES AND PROVIDED A CASE NUMBER: 71744090-74426250. THE FAILURE MILEAGE WAS APPROXIMATELY 69,200.

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