NHTSA Complaint #11363224 — 2015 RAM 3500

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT WITH THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE BATTERY CABLES WERE DISCONNECTED AND RECONNECTED AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE PCM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.