NHTSA Complaint #11299025 — 2019 KIA FORTE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11299025
Vehicle 2019 KIA FORTE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 24,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

HAD CAR FOR JUST ONE MONTH. I PURCHASED A FLEET CAR WITH 20K MILES. THIS PROBLEM OCCURRED AT 24K MILES. I WAS DRIVING ON HIGHWAY AT 65 MPH, AND THE CAR STARTED REVVING VERY HIGH 6-7K WHEN ACCELERATING, WHERE IT'S USUALLY 2-3K. THE CAR FINALLY GAVE OUT (SHAKING AND SPUTTERING) AND COULDN'T ACCELERATE ANY LONGER. HAD TO PULL OVER ON THE SHOULDER. I TRIED TURNING THE CAR OFF AND ON, AND CHECKED UNDER THE HOOD. I DROVE THE VEHICLE TO MY PARENTS HOUSE CLOSE BY AT LOW SPEED TRYING TO KEEP THE ENGINE FROM RED-LINING. I KNEW IT WAS THE TRANSMISSION RIGHT AWAY BECAUSE OF THE SYMPTOMS. I AM VERY DISAPPOINTED BECAUSE THE VEHICLE IS A NEW MODEL, AND IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. THE CAR WILL GET FIXED BECAUSE IT'S UNDER WARRANTY, BUT IT REALLY GIVES ME RESERVATION ABOUT DRIVING IT GOING FORWARD. SUCH A CRITICAL FAILURE IS VERY DANGEROUS, AND WILL STAY ON THE BACK OF MY MIND ALWAYS. I CALLED KIA AND THEY TOWED IT TO THE NEAREST DEALERSHIP. I AM GETTING A RENTAL FROM THEM.

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