NHTSA Complaint #11298941 — 2017 MAZDA CX-5

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11298941
Vehicle	2017 MAZDA CX-5
Component	STRUCTURE:BODY
Date of Incident	October 1, 2018
Date Filed	January 13, 2020
Mileage	19,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2017 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE REAR PASSENGER OVER SENDER DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A DEALER (FAIRWAY MAZDA LOCATED AT 10101 ABERCORN EXTENTION, SAVANNAH, GA 31406 PHONE NUMBER 912-927-1000) WHO DID NOT DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED TWICE WITH THE FRONT PASSENGER SIDE, AS WELL AS THE FRONT DRIVER SIDE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS ABLE TO MOUNT THE PASSENGER AND DRIVER SIDE UP WITH TEMPORARY WIRING UNTIL A PERMANENT REPAIR WAS ABLE TO BE PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WERE UNABLE TO ASSIST WITH THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

Related Complaints for the 2017 MAZDA CX-5

Other STRUCTURE:BODY Complaints

#11484135 — September 12, 2022 — I was driving on the freeway, going about 65 mph at 7:30 am. I heard a loud BANG sound and my sunroof glass exploded ...

#11451585 — February 11, 2022 — The underside frame/carriage of the vehicle developed corrosion in just the first three years. Granted it is surface ...

#11451587 — February 11, 2022 — The vehicle has a poor quality of paint which chips quite easily upon the slightest impact by road debris. I purchase...

#11363175 — October 7, 2020 — DRIVING ON A HIGHWAY @ 65 MPH (NO OTHER VEHICLES AROUND & NOT UNDER A BRIDGE) WHEN WITHOUT WARNING, THE MOONROOF EXPL...

#11351339 — August 26, 2020 — PAINT ON SOUL RED CHIPPING AND FLAKING VERY EASILY.

Recent Complaints for the 2017 MAZDA CX-5

#11709977 — ELECTRICAL SYSTEM — January 9, 2026 — UNKNOWN The infotainment system started malfunctioning on its own. Changes channels on radio, goes into settings and ...

#11707923 — ELECTRICAL SYSTEM — December 30, 2025 — The infotainment system suffers from ghost touching. It has gotten out of control even after a “recall” fix at the de...

#11707923 — UNKNOWN OR OTHER — December 30, 2025 — The infotainment system suffers from ghost touching. It has gotten out of control even after a “recall” fix at the de...

#11702925 — ELECTRICAL SYSTEM — December 4, 2025 — Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple...

#11702925 — FORWARD COLLISION AVOIDANCE: WARNINGS — December 4, 2025 — Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple...