NHTSA Complaint #11298424 — 2017 JEEP COMPASS

TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO MOVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE PARKING BRAKE ALSO ACTIVATED INDEPENDENTLY. ADDITIONALLY, WHILE ATTEMPTING TO SLOW THE VEHICLE AT A TRAFFIC LIGHT, EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE WHILE SLOWING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE THEN CAME TO AN ABRUPT STOP. ZIMMER CHRYSLER DODGE JEEP RAM LOCATED AT 1086 BURLINGTON PIKE, FLORENCE, KY 41042, (859)795-2122 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN ELECTRICAL FAILURE IN THE RADIO AND AIR CONDITION BLOWER MAY HAVE ALSO CAUSED THE FAILURE IN THE TRANSMISSION. THE AIR CONDITION BLOWER AND RADIO WERE REPLACED. THE CONTACT WAS INFORMED THAT THE CORRECTIVE MEASURES TAKEN TO REPLACE THE BLOWER MOTOR AND THE RADIO MAY ALSO FIX THE FAILURE IN THE TRANSMISSION. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, CASE NUMBER: 59537226. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.