NHTSA Complaint #11298392 — 2016 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11298392
Vehicle	2016 HONDA PILOT
Component	ELECTRICAL SYSTEM
Date of Incident	December 12, 2019
Date Filed	January 10, 2020
Mileage	61,606 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

RECEIVED "KEYLESS START SYSTEM PROBLEM" ON THE DASH AT 61K MILES. TOOK TO DEALERSHIP AND HAD TO RUN ALL KINDS OF DIAGNOSTICS TO LOCATE ISSUE. TECH SAID THAT THEY HAD TO KEEP CHECKING HARNESSES AND OTHER CONTROLS BECAUSE OF ORIGINAL CODE. IT SEEMS TO BE TIED BACK TO THE CONTROL SWITCH WHICH MANY OTHER PILOTS OF THE SAME YEAR HAVE HAD. TALKED TO HONDA SUPPORT AND WAS TOLD TO JUST FOLLOW DEALERSHIP INSTRUCTIONS ON HOW TO REPAIR. THIS SEEMS TO BE A COMMON THEME AND WHY HAS A RECALL NOT BEEN ISSUED?

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