NHTSA Complaint #11298275 — 2006 TOYOTA COROLLA AIR BAGS

Complaint Details

ODI Number	11298275
Vehicle	2006 TOYOTA COROLLA
Component	AIR BAGS
Date of Incident	January 9, 2020
Date Filed	January 9, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

RECEIVED IMPORTANT SAFETY RECALL IN MAIL (NHTSA RECALL NO. 19V-741). CALLED LOCAL TOYOTA DEALER TO SCHEDULE SERVICE. DEALERSHIP WAS UNABLE TO SCHEDULE SERVICE DATE DUE TO NOT HAVING PARTS ON HAND. I ASKED IF OTHER DEALERSHIPS ON ISLAND HAD PARTS AND WAS TOLD NO. DEALERSHIP SAID THEY WILL CALL ME TO SCHEDULE APPOINTMENT WHEN PARTS ARE AVAILABLE; BUT, THEY DO NOT HAVE AN ESTIMATED TIME ON WHEN THAT WOULD BE. DEALERSHIP TOLD ME IT COULD BE DAYS, WEEKS, OR MONTHS. THIS IS NOT ACCEPTABLE FOR A RECALL THAT COULD RESULT IN SERIOUS INJURY OR DEATH. TOYOTA DEALERS SHOULD PROVIDE A LOANER CAR IN THE MEANTIME OR OTHER COMPENSATION.

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