NHTSA Complaint #11298149 — 2018 FORD F-150

ON 01/09/2020 I PARKED MY 2018 FORD F 150 IN A PARKING LOT WHEN WE CAME BACK WE HEARD A LOUD POP AND WITHOUT ANY INFLUENCE FROM OUTSIDE OR INSIDE THE BACK WINDOW WITH THE SLIDER INSIDE SHATTERED. WE DROVE TO OUR FORD DEALER AND HE TOLD AS THAT THE GLASS BROKE WITHOUT ANY IMPACT FROM OUTSIDE AND HE IS HAPPY THAT THIS HAS NOT HAVE HAPPENED DURING DRIVING BECAUSE IT COULD CAUSE A DANGEROUS SITUATION. WE CONTACTED FORD DIRECTLY WHO DENIED ANY RESPONSIBILITY EVEN IF THEIR ARE MULTIPLE CLAIMS REPORTED FROM OTHER FORD F 150 DRIVERS WITH THE SAME MODEL. THE DEFROSTER FOR THE WINDOW WAS USED THIS MORNING BECAUSE IT WAS FREEZING AND THE WINDOW INDICATED THAT IT BROKE BECAUSE OF TO MUCH HEAT AND STRESS IN THE GLASS WHAT IS IN MY OPINION A MANUFACTURING DEFECT AND SHOULD BE UNDER WARRANTY. I ALSO BELIEVE THAT FORD SHOULD RECALL THIS CARS BECAUSE THEY ARE A DANGER TO THEIR DRIVER AND OTHERS ON THE ROAD.