NHTSA Complaint #11297882 — 2013 VOLVO S60 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11297882
Vehicle	2013 VOLVO S60
Component	ELECTRICAL SYSTEM
Date of Incident	January 6, 2020
Date Filed	January 8, 2020
Mileage	48,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

VEHICLE WAS STATIONARY WHEN I DID NOTICE THE DRIVER'S SIDE DOES NOT LOCK PROPERLY (CAR DOES NOT BEEP WHEN LOCKING AS USUAL). IN ORDER FOR THE DOOR TO LOCK PROPERLY, THE DRIVER'S DOOR NEEDS TO BE CLOSED MUCH HARDER THAN USUAL, TECHNICALLY SLAMMED SHUT. IN ORDER TO OPEN THE DRIVER'S SIDE OF THE DOOR, I NEED TO EITHER USE THE MANUAL KEY OR ENTER THROUGH THE PASSENGER DOOR, PROPPING OPEN THE DOOR THAT WAY. THIS IS CAUSING A SAFETY/SECURITY CONCERN, AS I NEED THE VEHICLE TO BE LOCKED AT ALL TIMES.

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