NHTSA Complaint #11435763 — 2013 VOLVO S60

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11435763
Vehicle 2013 VOLVO S60
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

Car has had regular oil changes and was well below the recommended time for the next change when the engine began knocking in September. I took the car for inspection at a Volvo mechanic repair shop and was told all of the oil was gone and engine is damaged beyond repair. No engine or oil indicator light came on to warn me that the oil was low. I understand the 2011-2012 models were recalled for this issue and apparently the problem continued to the 2013 model. The car has low mileage and I am shocked that it is now effectively totaled. I am now without a vehicle and feel that Volvo should have to correct the situation and that a recall should be issued.

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