NHTSA Complaint #11297586 — 2017 CHEVROLET VOLT

THE BATTERY CONTROL MODULE FAILED IN MY VOLT ON 12/22/2019. MY CAR WAS DIAGNOSED AS SUCH ON 12/23/19 AND I WAS SENT HOME WITH IT TO WAIT AS GM PARTS ARE ALLEGEDLY SEVERELY DELAYED DUE TO THE UNION STRIKES THAT OCCURRED MONTHS AGO. I WAS TOLD THE VEHICLE WAS COMPLETELY SAFE TO DRIVE. WHILE ON MY WAY HOME, AND DRIVING AT 40MPH IN THE LEFT LANE OF A FOUR LANE SURFACE ROAD, I LOST ALL PROPULSION POWER AND RECEIVED A MESSAGE READING 'ACTION REQUIRED: SHIFT TO PARK' ON THE DIC ACCOMPANIED BY A WARNING CHIME. I WAS VERY LUCKY TO NOT BE REAR ENDED AS THE CAR DECELERATED VERY QUICKLY WITHOUT MUCH WARNING. THE CAR WAS CLEARLY NOT SAFE TO DRIVE, AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP. THE TOW TRUCK DID NOT RETRIEVE THE CAR UNTIL 12/30/19 AS THE DEALER FAILED TO RETURN MY CALLS ABOUT THIS FOR SEVERAL DAYS. THE CAR SAT IN MY DRIVEWAY UNTIL THEY RETRIEVED IT. I AM STILL WAITING FOR THE CAR TO BE REPAIRED AS OF 1/7/2020.