NHTSA Complaint #11297300 — 2018 JEEP CHEROKEE

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. AFTER A FEW ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT STALLED INTERMITTENTLY WHILE DRIVING TO A SAFER LOCATION. THE CONTACT STATED THAT THE FAILURE OCCURRED A TOTAL OF THREE TIMES. THE CONTACT CALLED FUCCILLO DODGE CHRYSLER JEEP (LOCATED AT 10329 US RT 11, ADAMS, NY 13605, 844-353-7100) AND WAS INFORMED THAT THE VEHICLE TENDED TO BURN MORE OIL THAN NECESSARY, WHICH CAUSED IT TO SHUT OFF. THE DEALER ALSO INFORMED THE CONTACT THAT THERE WAS NOTHING TO INFORM THEM OF LOW OIL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.