NHTSA Complaint #11296890 — 2019 FORD TRANSIT

THIS IS NOT A CRASH. THE VEHICLE WAS PUCHASE IN AUG2019. EVER SINCE I BEEN TRYING TO GET THE SLIDING DOOR FIX. THE DOOR DOES NOT OPEN. IS BINDING, FROZEN. IT REQUIRES KNOWHOW AND ELBOW GREASE TO PRY IT OPEN. MY GRANDCHILDREN (AGES 7 TO 15) CANNOT OPEN THE DOOR. EITHER FROM THE INSIDE OR OUTSIDE. THE DOOR IS THE ONLY WAY OUT AND VIOLATES THE WARNING STICKER ON THE DOOR. ZECK , THE PLACE I PURCHASE THIS NEW CAR WILL NOT FIX THE PROBLEM. I HAVE FILE SEVERAL COMPLAINTS WITH BBB AUTO LINE BUT THEY KEEP TELLING ME THAT THEY HAVE NOT RECEIVE MY CCF CASE NUMBER FRD1930985. I HAVE SENT THIS SEVERAL TIMES. I AM GETTING TO BELIEVE THAT WHOM EVER IS WORKING MY COMPLAINT MIGHT BE ON THE FORD PAYROLL TO DISPOSE OF COMPLAINTS.