NHTSA Complaint #11296737 — 2015 JEEP PATRIOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11296737
Vehicle 2015 JEEP PATRIOT
Component ENGINE
Date of Incident
Date Filed
Mileage 39,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

2015 JEEP PATRIOT HAD A PROBLEM STARTING TWO DAYS PRIOR TO THE EVENT. IT WOULD NOT TURN OVER WHILE PARKED. AFTER WAITING FIVE MINUTES, I TURNED THE KEY AGAIN AND IT STARTED. THEN, TWO DAYS LATER WHILE DRIVING ABOUT 60 MPH ON THE FREEWAY, THE VEHICLE STALLED WHILE I WAS ACCELERATING. FOR THE NEXT 20 SECONDS IT OSCILLATED BETWEEN ACCELERATING AND COASTING WHILE I HELD MY FOOT ON THE GAS PEDAL. AS I COASTED TOWARDS AN UPCOMING OFF-RAMP, I LOST POWER STEERING. ONCE I WAS OFF THE FREEWAY, I HAD TO COAST INTO A PARKING LOT AND HAD THE VEHICLE TOWED TO A CHRYSLER DODGE JEEP RAM DEALERSHIP. THEY RAN THEIR "DIAGNOSTIC TESTS" AND FOUND NOTHING. THEY TEST DROVE THE CAR FOR 10 MILES AND WERE UNABLE TO RECREATE THE ISSUES. THEY UPDATED THE PCM AND TCM AND RAN THEIR COMPUTER DIAGNOSTIC TESTS AGAIN. NOTHING WAS FOUND. I FEEL INCREDIBLY UNSAFE DRIVING MY JEEP PATRIOT NOW. I ESCALATED THE ISSUE TO CHRYSLER CUSTOMER CARE WHO WAS UNABLE TO DO ANYTHING TO HELP ME UNTIL THE PROBLEMS ARE RECREATED AND DOCUMENTED BY A DEALERSHIP. THIS IS A KNOWN PROBLEM WITH JEEPS. 2016 JEEP PATRIOTS WERE RECALLED FOR THIS VERY REASON. WHY IS NOTHING BEING DONE ABOUT THIS?

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