NHTSA Complaint #11657241 — 2015 JEEP PATRIOT

The contact owns a 2015 Jeep Patriot. The contact stated while driving 30 MPH, there was a loud knocking sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to Customer Satisfaction Program: S18: (Engine Oil Consumption); however, the vehicle was not included in the program. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.