NHTSA Complaint #11638753 — 2015 JEEP PATRIOT

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11638753
Vehicle 2015 JEEP PATRIOT
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

My vehicle's driver side headrest deployed for no reason at all. This happened approximately August 2024. I'm the only person who drives this vehicle. I went into my car and to my surprise I noticed that it had deployed. Since I wasn't driving the vehicle when it deployed , it must have happened when the vehicle was parked in my driveway. November 11, 2024, I brought my vehicle to a repair shop to replace a crankshaft sensor and while the vehicle was there I asked them to reset the headrest. They said that they could not reset it and that the headrest would have to be taken apart in order to fix it and that it would be expensive to fix. So since the headrest was not my priority at the time and I didn't want to spend a lot on it, I told them to not fix it. They also said that Chrysler "might" recall the headrest in December 2024 so to bring it back to them once there is a recall.

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