NHTSA Complaint #11296718 — 2014 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11296718
Vehicle	2014 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	January 2, 2020
Date Filed	January 2, 2020
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE REAR DRIVER SIDE WINDOW SHATTERED THIS MORNING FROM HAVING MY REAR DEFROSTER ON. I TURNED MY DEFROSTERS ON BEFORE WORK THIS MORNING AND THEN DROVE APPROX 3 MILES BEFORE HEARING A LOUD SOUND FROM THE TOP REAR OF MY VEHICLE. IT WAS A CLEAR 1 LANE ROAD SO IT WASN'T POSSIBLE FOR ANYTHING TO HAVE HIT ME. EVENTUALLY I SAW THAT THE ENTIRE REAR WINDOW WAS SHATTERED. THE ONLY THING UNIQUE WAS THAT I HAD MY DEFROSTERS ON. I LOOKED ON THE INTERNET TO SEE IF THIS COULD HAVE BEEN THE CAUSE AND QUICKLY REALIZED THAT THIS IS A KNOWN ISSUE REPORTED MY MANY PEOPLE. HOWEVER, IT DOESN'T SEEM LIKE FORD WILL ACCEPT IT AS THEIR FAULT.

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