NHTSA Complaint #11296681 — 2014 CHEVROLET IMPALA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11296681
Vehicle	2014 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	December 27, 2019
Date Filed	January 2, 2020
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, ALL THE INSTRUMENT CLUSTER WARNING INDICATORS BECAME INOPERABLE AND THE VEHICLE FAILED TO TURN OFF. THE CONTACT HAD TO DISCONNECT THE BATTERY TO TURN OFF THE VEHICLE. THE VEHICLE WAS TOWED TO FELDMAN CHEVROLET OF LANSING (2801 E MICHIGAN AVE, LANSING, MI 48912, (517) 489-4858) WHERE IT WAS DIAGNOSED THAT THE SAFETY SENSORS WERE INOPERABLE AND THERE WAS WATER INTRUSION IN THE SIDE SENSOR MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.

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