NHTSA Complaint #11296644 — 2013 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11296644
Vehicle	2013 FORD FOCUS
Component	POWER TRAIN
Date of Incident	January 2, 2020
Date Filed	January 2, 2020
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

DPS6 CLUTCH WAS REPAIRED/REPLACED AT 85,000 MILES DUE TO SEVERE SHUDDERING AND DANGEROUS DRIVING PERFORMANCE. SEVERE SHUDDERING RETURNED AT 98,000 MILES AND WAS NOT SCHEDULED FOR SERVICE UNTIL AFTER 100,000 MILES - FORD MOTOR COMPANY AND DEALER NOW REFUSES TO REPAIR THE DANGEROUS AND FAULTY DPS6 CLUTCH ASSEMBLY ON MY VEHICLE. VEHICLE SHUDDERS WHEN SHIFTING FROM FIRST TO SECOND, SOMETIMES VIOLENTLY, OCCASIONALLY LOSING POWER OR ACCELERATING SUDDENLY. HAS ALSO LED TO ENGINE STALL WHILE IN TRAFFIC. FORD REFUSES TO FIX MY CAR.

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