NHTSA Complaint #11292559 — 2017 FORD FOCUS

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11292559
Vehicle 2017 FORD FOCUS
Component ENGINE
Date of Incident
Date Filed
Mileage 66,690 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

THERE WAS A RECALL 18S32 CAMPAIGN FUEL TANK DEFORMATION ISSUED LATE 2018. THE PCM SYSTEM WAS NOT ADEQUATELY DETECTING A STUCK OPEN CANISTER PURGE VALUE. ON AUGUST 24TH, 2019 I TOOK MY VEHICLE TO GET THE RECALL REPAIR DUE TO STALLING WITHOUT NOTICE AND DANGEROUS IN DRIVABILITY CONCERNS. ON AUGUST 25TH, THE FOLLOWING DAY, I HAD THE VERY SAME EXACT SYMPTOMS. I TOOK IT TO PEPBOYS TO DIAGNOSE, AND THE SAME CODES WERE POPULATING FOR THE RECALL. PEPBOYS ADVISED TO TAKE IT BACK TO A DEALER. I THEN TOOK IT TO ANOTHER FORD DEALERSHIP ON OCTOBER 22ND FOR A SECOND OPINION, AND THEY STATED THAT THE CANISTER PURGE VALVE WAS STICKING. ON OCTOBER 24TH, THE VEHICLE WAS RETURNED BACK TO ME AND WITHIN A COUPLE OF HOURS SAME SYMPTOMS. ON NOV 5TH, 2019, I WAS ADVISED THE CANISTER PURGE VALVE WAS REPLACED AFTER THE PARTS WERE ON BO FOR 2-3 WEEKS. HOWEVER, CAR STARTED DRIVING THE VERY EXACT WAY FOLLOWED BY SERVICE ENGINE LIGHT AND TRANSMISSION OVERHEATING WARNING. ADDITIONALLY, THE CAR DID NOT ACCELERATE WHEN ATTEMPTING TO MAKE A LEFT TURN AND A DIESEL HAD TO SWIFTLY HIT ON THEIR BREAKS TO PREVENT CRASHING INTO ME. THE VEHICLE WAS RETURNED BACK ON THE 8TH OF NOVEMBER, HOWEVER, DEALERSHIP STATED THEY WERE UNABLE TO DUPLICATE CONCERN. ON NOVEMBER 13, THE VEHICLE WAS PICKED UP AND ON NOVEMBER 14TH I HAD TO TAKE IT BACK DUE TO THE SAME ISSUES. ON NOVEMBER 30, I WAS ADVISED THAT THEY NOTICE A CLUTCH SLIPPING, VEHICLE REV HIGH WHEN TRYING TO REVERSE OR ACCELERATE. HOWEVER, VEHICLE OPERATING AS DESIGN. THIS IS NOT THE CASE. AFTER 6 ATTEMPTS IN TRYING TO RECTIFY THIS ISSUE, IT IS NOT. MY SAFETY IS A CONCERN HERE AS THE VEHICLE IS NOT OPERATING AS DESIGN AND CURRENTLY REMAINS AS IS.

Related Complaints for the 2017 FORD FOCUS

Other ENGINE Complaints

#11713453 UNKOWN my rpms rev up randomly I can’t shut my car off when I get gas and makes a raving up sound I can’t reverse
#11713003 I am reporting a dealership conduct issue that directly affected vehicle safety and caused financial loss. Valley Fo...
#11703561 After recall Campaign 23S64 and the engine being replaced with G1FG-6006-DA and traceability Code [XXX] . Incident ...
#11691284 I purchased this vehicle 4 days ago. On the second day I noticed a shutter when accelerating, going uphill and often ...
#11686883 The contact owns a 2017 Ford Focus. The contact stated that while stopped at a traffic light, the light changed, and ...

Recent Complaints for the 2017 FORD FOCUS

#11717224 UNKNOWN OR OTHER I am reporting a safety-related defect in my 2017 Ford Focus equipped with the PowerShift dual-clutch (DPS6) transmis...
#11716101 POWER TRAIN My 2017 Ford Focus transmission failed at 113,000 miles. I was stranded in the middle of nowhere with a flashing warn...
#11713453 FUEL/PROPULSION SYSTEM UNKOWN my rpms rev up randomly I can’t shut my car off when I get gas and makes a raving up sound I can’t reverse
#11713003 FUEL/PROPULSION SYSTEM I am reporting a dealership conduct issue that directly affected vehicle safety and caused financial loss. Valley Fo...
#11713003 SERVICE BRAKES I am reporting a dealership conduct issue that directly affected vehicle safety and caused financial loss. Valley Fo...
Check any vehicle history by VIN - Free vehicle history report