NHTSA Complaint #11292493 — 2011 BMW 328I

I BROUGHT MY CAR TO A LOCAL GARAGE WHEN THE CHECK ENGINE LIGHT CAME ON. THE MECHANIC HAD SPENT OVER 5 HOURS TAKING OUR CAR APART ONCE HE FOUND THAT SOME OF THE BOLTS ON THE CAMSHAFT WERE BROKEN AND HAD FALLEN IN THE ENGINE AS FAR AS THE OIL PAN. I CALLED BMW AND THEY SAID THAT ALTHOUGH THERE WAS AN EXTENDED RECALL ON THIS THAT THE WOULD NOT COVER ANY OF THE EXPENSES FOR THIS MAJOR REPAIR WHICH WAS OVER $5500! THEY WOULD HAVE COVERED THE REPAIR IF I BROUGHT THE CAR INTO ONE OF THEIR SERVICE CENTERS. I WOULD HAVE HAD TO PAY MY LOCAL GARAGE THOUSANDS OF DOLLARS TO GIVE ME THE CAR IN PIECES AND HAVE IS TOWED TO BMW. I TOLD MY MECHANIC TO COMPLETE THE REPAIR AND I WOULD ATTEMPT TO FIGHT BMW. CONTACTING YOU IS MY FIRST STEP IN FIGHT BMW. I WILL ALSO LOOK INTO A CLASS ACTION THAT MAY HAVE STARTED AGAINST THEM AND JOIN IT