NHTSA Complaint #11292416 — 2007 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11292416
Vehicle	2007 HYUNDAI SANTA FE
Component	ENGINE
Date of Incident	December 30, 2019
Date Filed	January 1, 2020
Mileage	230,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

AFTER EXTENSIVE TRIPS TO THE MAINTENANCE SHOP (PEPBOYS) MY SANTA FE IS NOW NEEDING TO GET THE ENGINE REBUILT. THE CAUSE SO I AM TOLD IS A FAILED OIL PUMP IN THE ENGINE. I WAS PICKED UP AFTER HAVING TO GO BACK THE THE SHOP BECAUSE IT WOULD NOT START. IT WAS TOWED IN TO PEPBOYS, AND THEY TOLD ME IT WAS A ONE OFF WITH THE STARTER AND ALL WAS GOOD NOW. I PICKED UP THE SUV AND DROVE IT OUT OF THE PARKING LOT DOWN THE STREET ONLY TO HAVE THE ENGINE SHUT OFF MID DRIVE IN THE MIDDLE OF THE ROAD. IT WAS TOWED BACK INTO PEPBOYS AND NOW THEY ARE TELLING ME IT IS A OIL PUMP FAILURE AND THE ENGIN IS LOCKED UP AND IT NEEDS TO BE REBUILT. IS THIS A FACTORY ISSUE

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