NHTSA Complaint #11292298 — 2015 BUICK ENCLAVE VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11292298
Vehicle	2015 BUICK ENCLAVE
Component	VEHICLE SPEED CONTROL
Date of Incident	December 1, 2018
Date Filed	December 31, 2019
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED. ON TWO SEPARATE OCCASIONS, WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING TO APPROXIMATELY 10 MPH. IN ADDITION, AN UNKNOWN WARNING INDICATOR ILLUMINATED. AFTER DRIVING THE VEHICLE FOR A WHILE, IT REGAINED SPEED AND WAS ABLE TO BE DRIVEN NORMALLY. THE CONTACT TOOK THE VEHICLE TO CONLEY BUICK GMC (LOCATED AT 800 CORTEZ RD W, BRADENTON, FL 34207, 941-755-8531), BUT THEY WERE UNABLE TO LOCATE A DIAGNOSTIC CODE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.*DT CONSUMER STATED PROBLEM STILL PERSISTS.*JB

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