NHTSA Complaint #11292095 — 2011 MAZDA MAZDA3

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11292095
Vehicle	2011 MAZDA MAZDA3
Component	EXTERIOR LIGHTING
Date of Incident	September 30, 2019
Date Filed	December 30, 2019
Mileage	36,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MECHANIC'S REPORT 12/28/2019: "RIGHT FRONT (PASSENGER SIDE) HEADLIGHT ASSEMBLY HAS MAJOR MOISTURE CONTAMINATION. HID CONTROLLER FAILURE DUE TO MOISTURE; HID BULB OUT. REPAIR EST. $1,500 - $2,000." MY 2011 MAZDA 3 MILEAGE IS 36,915. I WILL TAKE THIS TO MAZDA SERVICE DEPT. ON 1/2/2020 FOR EVALUTAION. THEIR REPAIR EST. ON PHONE WAS $2,000+ - PARTS ONLY. THIS IS A KNOWN PROBLEM REPORTED ONLINE BY MANY OWNERS OF THIS MAKE AND YEAR. CLEARLY THIS IS A FACTORY DEFECT ISSUE. ONE THAT HAS CAUSED ACCIDENTS AT NIGHT. (I FIRST NOTICED MOISTURE SOMETIME AFTER A DRIVE-THRU CAR WASH 3 MONTHS AGO.)

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