NHTSA Complaint #10920456 — 2011 MAZDA MAZDA3

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10920456
Vehicle	2011 MAZDA MAZDA3
Component	STRUCTURE:BODY
Date of Incident	September 30, 2016
Date Filed	November 1, 2016
Mileage	29,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2011 MAZDA 3. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED WATER IN THE PASSENGER SIDE HEAD LAMP. AS A RESULT, THE HEAD LAMP FAILED TO ILLUMINATE. THE DEALER DIAGNOSED THAT THE HEAD LAMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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