NHTSA Complaint #11291564 — 2017 CHEVROLET VOLT

TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE GAS ENGINE TURNED ON WHILE THERE WAS A SIGNIFICANT AMOUNT OF BATTERY RANGE LEFT. AS A RESULT, THE CONTACT HAD TO COAST THE VEHICLE DOWNHILL TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO PLACE THE GEAR INTO DRIVE; HOWEVER, THE GEAR SHIFTER DID NOT RECOGNIZE THAT THE VEHICLE WAS IN DRIVE. INSTEAD, THE GEAR SHIFTER INDICATED THAT THE VEHICLE WAS IN THE PARK POSITION. THE VEHICLE FAILED TO MOVE FORWARD OR IN REVERSE. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO ALLEN GWYNN CHEVROLET (LOCATED AT 1400 S BRAND BLVD, GLENDALE, CA 91205, 818-528-8597) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED; HOWEVER, THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 35,066.