NHTSA Complaint #11291443 — 2013 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11291443
Vehicle	2013 FORD FOCUS
Component	POWER TRAIN
Date of Incident	August 20, 2019
Date Filed	December 27, 2019
Mileage	162,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TRANSMISSION SHUTTERING ,ROWS BACKWARDS ON A INCLINE,TRY TO MERGE IN TRAFFIC WILL NOT MOVE FAST ENOUGH VERY DANGERS ,CALLED FORD CUSTOMER SERVICE SAID IT WOULD BE COVERED ONCE I TOOK IT TO THE FORD DEALERSHIP I WAS CHARGED FOR DIAGNOSTIC THEN WAS TOLD IT WAS NOT COVERED AND SAID IT WOULD COST ME $1600 TO FIX ,DID NOT HAVE IT FIX SETTING AT HOME IN GARAGE

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