NHTSA Complaint #11291389 — 2014 FORD FOCUS

THE CAR'S SPEAKERS, RANDOMLY AND WITHOUT ANY SORT OF PREDICTABILITY, LET OUT AND INCREDIBLY LOUD CRACKLING/SCREECHING/SOUND TO THE POINT OF HURTING YOUR EARDRUMS. IT IS VERY STARTLING, IT EITHER PERSISTS AND DOES NOT STOP (SOMETIMES FOR HOURS) OR STOPS AND SPORADICALLY RETURNS. THIS ISSUE HAS EVEN CAUSED ME TO JERK WHILE DRIVING AS IT IS VERY LOUD AND SCARY. TURNING VOLUME DOWN DOESN'T DO ANYTHING, TURNING THE SYNC SYSTEM OFF DOESN'T DO ANYTHING, THIS SOMETIMES HAPPENS WHEN THE CAR IS NOT EVEN ON (KEY ISN'T IN IGNITION). IT IS A HUGE SAFETY ISSUE AS THIS PROBLEM IS SO LOUD AND UNPREDICTABLE THAT IT CAN CERTAINLY LEAD TO A CAR ACCIDENT. HAVING READ THROUGH A LOT OF ONLINE FORUMS ABOUT THIS ISSUE, I AM NOT THE ONLY ONE HAVING THIS PROBLEM.