NHTSA Complaint #11291054 β€” 2016 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11291054
Vehicle 2016 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 110,319 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

CAR HAS BEEN VIBRATING WHENEVER ACCELERATING SINCE THE FIRST 6 MONTHS AFTER IT WAS PURCHASED. CAR WAS PURCHASED IN 2016. STARTED STALLING A FEW MONTHS AGO AFTER ANY STOPS. THOUGHT MAYBE TRANSMISSION OIL WAS LOW OR DIRTY SO I HAD IT CHANGED. RIGHT AFTER OIL CHANGE CHECK ENGINE LIGHT CAME ON AND CAR BEGAN DRIVING AS IT WOULD GET STUCK. HAD THE CAR CODED AND IT CAME BACK THAT THE CLUTCH WAS GETTING JAMMED. WHEN I CONTACTED FORD THEY SAID THIS WAS A KNOWN PROBLEM AND THAT THEY WOULD FIX IT AS LONG AS I WAS UNDER 100K. I AM AN UBER DRIVER FULL TIME AND MY CAR IS OVER 100K. CALLED FORD RECALL OFFICE AND THEY TOLD ME I WAS NEVER NOTIFIED OF THIS EXTENDED WARRANTY BECAUSE MY CAR DIDN'T FALL UNDER THE YEAR OF THE CLUTCH ISSUES. FORD HAS BEEN TRYING TO BUY BACK MY CAR 4MONTHS SINCE I DROVE OFF THE LOT AND I SHOULD OF KNEW THAT WAS A RED FLAG. I AM CURRENTLY SPENDING 55 DOLLAR A DAY ON A RENTAL SO THAT I MAY CONTINUE DOING UBER WHICH IS HOW I EARN MY INCOME. I DO NOT WANT TO PAY MONEY TO GET THIS CAR FIXED AND THEN ANOTHER ISSUE ARISES.

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