NHTSA Complaint #11290973 — 2016 TOYOTA COROLLA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11290973
Vehicle	2016 TOYOTA COROLLA
Component	POWER TRAIN
Date of Incident	November 1, 2019
Date Filed	December 23, 2019
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

RECEIVED A SERVICE BULLETIN THAT THE CVT NEEDED A SOFTWARE UPDATE. WE HAD THIS DONE AT INVER GROVE TOYOTA. HOWEVER, THE RPM'S CONTINUED TO FLUCTUATE WHILE DRIVING AT LOWER SPEEDS. TOOK IT BACK TO THE DEALER AND THEN TOLD THE TRANSMISSION NEEDED TO BE REPLACED AT THE COST OF $6000. CAR HAS JUST OVER 62000 MILES AND TOYOTA WOULD NOT GRANT AN EXCEPTION TO THE WARRANTY TO COVER THE NEW TRANSMISSION. WE NOW HAVE THR VEHICLE AT AN INDEPENDENT SHOP WHO IS DOING A DIAGNOSIS. IF THEY FIND THE TRANSMISSION HAS FAILED, THEY WILL BE REPLACING IT WITH A USED TRANSMISSION FROM A SALVAGE YARD.

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