NHTSA Complaint #11290932 — 2014 FORD EXPEDITION ELECTRICAL SYSTEM

Complaint Details

ODI Number	11290932
Vehicle	2014 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	April 1, 2019
Date Filed	December 23, 2019
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE'S BATTERY TERMINAL FAILED. THE CONTACT STATED THAT THE BATTERY TERMINAL POSITIVE SIDE MELTED DUE TO ACID OR FAILED WIRES. THE CONTACT HAD TO REPLACED THE BATTERY TERMINAL SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER SEVERAL TIMES FOR THE TERMINAL FAILURE. THE DEALER REPLACED THE BATTERY TERMINAL POSITIVE AND NEGATIVE CABLE BRACKET TWICE. THE REPAIRS DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000. *DT*JB

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