NHTSA Complaint #11290767 — 2018 HYUNDAI SONATA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11290767
Vehicle	2018 HYUNDAI SONATA
Component	ELECTRICAL SYSTEM
Date of Incident	December 19, 2019
Date Filed	December 22, 2019
Mileage	9,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY 2018 SONATA WILL NOT START WHEN TEMP DROPS BELOW 20 DEG F. IT HAS HAPPENED 3 TIMES THIS WINTER AND WHEN IT WARMS BACK UP TO 40 TO 50 DEGREE IT WILL START. WHEN I TURN THE KEY ON ALL THE LIGHTS ON THE DASH LIGHT UP LIKE NORMAL. I CAN MOVE HEAR SELECTOR AND TURN WHEEL. BUT THE STARTER WILL NOT ENGAGE NOTHING IS HEARD NOT A CLICK OR A SHIRT. IS THIS COMMON PROBLEM?

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