NHTSA Complaint #11290304 — 2013 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11290304
Vehicle	2013 FORD EDGE
Component	ENGINE
Date of Incident	December 14, 2019
Date Filed	December 20, 2019
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR OF FUEL DETECTED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO GARY CROSSLEY FORD (8050 N CHURCH RD, KANSAS CITY, MO 64158, (816) 781-4844) WHERE IT WAS DIAGNOSED THAT THE DAMPER WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS -25200727-39D025. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 111,000.

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