NHTSA Complaint #11290263 — 2006 TOYOTA RAV4

TL* THE CONTACT OWNS A 2006 TOYOTA RAV4. THE CONTACT STATED THAT BOTH REAR WHEELS WERE WEARING OUT THE TIRES DUE TO NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) REGARDING THE REAR SUSPENSION ARM. THE VEHICLE WAS TAKEN TO NAGUABO AUTO SALES (272 NAGUABO PR 00718), BUT AN ALIGNMENT COULD NOT BE COMPLETED DUE TO THE SEAL ON THE REAR SUSPENSION. THE DEALER WAS SUPPOSED TO REPLACE BOTH SUSPENSION ARMS, BUT THEY WERE SEALED INSTEAD. THE CONTACT ALSO STATED THAT THE TIRES WOULD SLIDE WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DETERMINED THAT AN ALIGNMENT COULD NOT BE COMPLETED DUE TO THE SEAL ON THE REAR SUSPENSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 182,999. THE VIN WAS INVALID.