NHTSA Complaint #11289998 — 2009 NISSAN MURANO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11289998
Vehicle	2009 NISSAN MURANO
Component	SERVICE BRAKES
Date of Incident	December 18, 2019
Date Filed	December 19, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

MY WIFE WAS DRIVING THE VEHICLE ON A FRIGID NIGHT AND SHE FELT THAT SHE NEEDED TO PUMP THE BRAKE UNTIL IT HITS THE FLOOR TO STOP, NEXT DAY AS SHE WAS DRIVING FROM OUR GARAGE IT JUST SLID OFF THE SLOPED DRIVEWAY. I NEEDED TO DRIVE HER TO WORK IN ANOTHER VEHICLE. I HAD THE BRAKE PADS REPLACED BECAUSE THE MECHANIC SUGGESTED THAT THE SPONGINESS OF THE BRAKE MIGHT GO AWAY IF I HAVE A NEW BRAKE PAD. AFTER THE REPLACEMENT IT WAS IF NOTHING WAS DONE TO THE BRAKES IT WAS STILLSPONGY.

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