NHTSA Complaint #11289665 — 2018 HYUNDAI TUCSON

I GET OIL CHANGES QUITE FREQUENTLY DUE TO THE MILEAGE I PUT IN A VEHICLE. I HAVE 7 OIL CHANGES/TIRE ROTATIONS BETWEEN NOVEMBER 2018 AND NOVEMBER 2019. ON NOVEMBER 13TH 2019 MY CHECK ENGINE LIKE CAME ON AND AT THE SAME TIME MY ENGINE STARTED MAKING A KNOCKING SOUND. PRIOR TO THIS I HAD NO INDICATORS THAT ANYTHING WAS WRONG. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND WAS INFORMED THAT I NEED A NEW ENGINE AND THAT IT'S NOT COVERED UNDER THE WARRANTY SINCE I AM THE SECOND OWNER. AND THAT IT'S GOING TO COST ABOUT $10,000 FOR A NEW ENGINE WHICH INCLUDES LABOR. DID I MISS SOMETHING HERE. MY CAR IS MY LIVELIHOOD AND I HAVE GOTTEN EVERY REQUIRED MAINTENANCE. THEY SAID MY CAR IS BURNING THROUGH OIL AT A HIGH RATE OF SPEED. THERE WERE ZERO SIGNS OF AN OIL LEAK AND EVERYTHING LOOKED FIND OTHER THAN THE VEHICLE HAD NO OIL. WHY DIDN'T MY VEHICLE ALERT ME OF THIS. WHY WASN'T THERE ANY INDICATION UNTIL IT WAS TOO LATE. WHERE THE HELL DID ALL THE OIL GO?? NOW I'M STUCK WITH A HIGH CAR PAYMENT FOR A VEHICLE I CAN NOT EVEN DRIVE PLUS BECAUSE I NEED MY CAR FOR MY WORK I HAD TO BE LET GO FROM MY JOB. CAN'T WORK WITHOUT A VEHICLE CAN PAY FOR $10,000 IN REPAIRS WITHOUT A JOB AND CAN'T PAY MY CAR PAYMENT WITHOUT WORKING. I DON'T KNOW WHAT TO DO. THIS IS JUST RIDICULOUS ESPECIALLY SINCE I HAVE DONE EVERYTHING HYUNDAI SUGGESTS AS FAR AS MAINTENCE (FREQUENT OIL CHANGES AND SYSTEMS CHECKS ON A REGULAR BASIS. HYUNDAI SAYS 'SORRY THERE'S NOTHING WE CAN DO FOR YOU, YOU HAVE TO PAY TO REPLACE THE ENGINE.'.