NHTSA Complaint #11289535 — 2013 CHRYSLER 200
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11289535 |
| Vehicle | 2013 CHRYSLER 200 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 83,300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
AFTER A FEW MONTHS OF HAVING DTC COME UP FOR EVAP AND MISFIRE THEN DISAPPEAR JUST A QUICK AS IT CAME UP, MY VEHICLE HAS RECENTLY BEGAN STALLING OUT WHILE DRIVING, SPECIFICALLY WHILE DECELERATING OR IDLING. THE BATTERY WAS REPLACED 2 YEARS AGO AND TESTS GOOD EVERY TIME, AS DOES THE ALTERNATOR, STARTER, WIRES, CONNECTORS AND SENSORS. NOBODY CAN FIND ANY DTC ON THE OBDII OR ANYTHING ELSE. IT'S EASY TO REPLICATE BUT IMPOSSIBLE TO DECIDE WHY. I'VE TALKED TO THE DEALERSHIP ABOUT POSSIBLE RECALLS FROM 2012 CONCERNING THE PCM AS WELL AS CHATTED WITH A FEW PEOPLE ON THE CHRYSLER WEBSITE AND NOBODY WANTS TO HELP. THIS IS A VERY SERIOUS SITUATION, AS I CAN PROVE WITH VIDEO FROM MY DASH CAM AND BACK UP CAM. THE PEOPLE ON THE CHRYSLER WEBSITE WERE VERY RUDE, AND THE DEALERSHIP WAS NOT WILLING TO STAND BEHIND THE PRODUCT EITHER WITHOUT CHARGING $300 JUST TO DIAGNOSE. IT'S SAYS RIGHT ON THE WEBSITE "WHAT IS A SAFETY RECALL? SAFETY RECALLS INCLUDE ANY PROBLEM ENCOUNTERED WITH AN FCA US PRODUCT RELATED TO THE SAFE OPERATION OF THE VEHICLE OR THE SAFETY OF THE OCCUPANTS. FCA US LLC WILL CORRECT THE PROBLEM, AT NO CHARGE, EVEN IF THE VEHICLE IS OUT OF WARRANTY AND YOU ARE NOT THE ORIGINAL OWNER." AS WELL AS "RECALL FAQS FCA US REGARDS THE SAFETY AND SECURITY OF OUR CUSTOMERS AND THEIR FAMILIES AS PARAMOUNT. PLEASE SEE OUR LIST OF FAQS BELOW TO LEARN MORE ABOUT RECALLS AND THE PRECAUTIONS WE TAKE TO KEEP YOU SAFE. IF YOU DON'T SEE YOUR CONCERN LISTED,CHAT WITH USAND ONE OF OUR REPRESENTATIVES WILL HELP ANSWER ANY QUESTIONS YOU MAY HAVE." THE RECALL I REFER TO IS THE TECH BULLETIN 18-102-16A WITH THE EXACT SAME SYMPTOMS "-2-
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