NHTSA Complaint #11289408 — 2012 CHEVROLET MALIBU

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11289408
Vehicle	2012 CHEVROLET MALIBU
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	November 20, 2019
Date Filed	December 16, 2019
Mileage	146,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

CAR WOULD SHIMMY AND SHAKE. NEW TIRES NEW BREAKS ETC. MADE APPOINT. TO FIX RECALLS WHEN POWER STER. WENT OUT. PUT NEW PS ON AND IT DIDN'T FIX PROBLEM. WENT BACK AND FORTH TO DEALER. HAD CAR DIAGNOSED AND SERVICE MANAGER SAID THERE WAS A RECALL FOR SO CALLED GM, REP SAID THEY WOULD FIX AND REINBURSE FOR THE WORK ALREADY PERFORMED, GAVE A CASE NUMBER. CAR SAT A DEALERS WEEKEND. TODAY GM REP SAID THEY WOULD ONLY PAY 5% AND DENIED OTHER REP HAD SAID THEY'D FIX. NO POWER STEERING ON CAR AND IT'S DANGEROUS TO DRIVE DUE TO MANUFACTURING DEFECT AND I'M EXPECTED TO COVER COSTS WHEN I'VE ALREADY SPENT NEARLY 1000 ON IT AND IT'S STILL NOT FIXED. PLEASE HELP

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