NHTSA Complaint #11289126 — 2018 SUBARU OUTBACK

BOUGHT VEHICLE USED ONE OWNER NO PREVIOUS OCCURANCES, 8000 MILES RECORDED. GRADUALLY, A RUMBLING SOUND COMES FROM FRONT DRIVER SIDE WHEN TURNING WHEEL ON FLAT DIRT DRIVEWAY PREDOMINANTELY. CONCURRENT NOISE FROM DASH. AT 10,000 MILES THE CAR NOW MAKES RUMBLING NOISE AT LOW SPEEDS WHILE TRAVELING IN STRAIGHT LINE ON GOOD PAVEMENT (INAUDIBLE AT HIGH SPEEDS) SAME FRONT RIGHT LOCATION, DASH WAS REPAIRED REPLACING SPEAKER GRILLS AND STILL MAKES RATTLING NOISE AFTER FIXING. RUMBLING NOISE FROM DRIVERS LEFT FRONT AREA CHECKED BY DEALER AND REPORTED NOTHING LOOKED WRONG. NOISE CONTINUES FROM DASHBOARD. RUMBLING NOISE FROM FRONT DRIVER SIDE LEFT WHEEL/DASH AREA CONTINUES MORE OFTEN AND SEEMS TO BE INAUDIBLE AT HIGHER SPEEDS - RUMBLING NOISE UPON TURNING WHEEL AND GOING STRAIGHT ON PAVEMENT AS WELL AS ON FLAT GRADED DIRT DRIVEWAY. SUBARU DEALER SERVICE MANAGER STATES THAT HIS FIELD MANAGER HAS CONCURRED THIS HAS BEEN REPORTED ELSEWHERE AND CANNOT BE FIXED AT THIS POINT IN TIME. TAKING BACK TO DEALERSHIP TO HAVE THEM CHECK EVERYTHING MORE THOROUGHALLY, IF THEY CANNOT FIND PROBLEM, WILL TAKE TO DEALERSHIP IN ANOTHER TOWN TO CHECK, IF THEY CANNOT FIND PROBLEM WIILL EITHER SUE USING THE LEMON LAW, OR TRADE IN FOR ANOTHER MAKE OF VEHICLE.