NHTSA Complaint #11288953 — 2016 AUDI A3

VEHICLE WAS GARAGED AND FUNCTIONING UNDER NORMAL CONDITIONS. APPX. 64000 MILES. WHEN THE CAR WAS TURNED ON AND PUT IN REVERSE, THE REARVIEW CAMERA'S VIEW WAS MODERATELY VISIBLE, BUT GARBLED PAST ANY USEFUL VIEW. THIS DID APPEAR TO HAPPEN AFTER THE TRUNK WAS SIMPLY OPENED AND SHUT BEFORE GETTING IN THE CAR, ALTHOUGH THAT SHOULD HARDLY AFFECT THE ABILITY FOR THE CAMERA TO WORK OR NOT. THE NEXT TIME I STARTED THE CAR, I DID NOT OPEN THE TRUNK, AND THE PROBLEM PERSISTED. THE TIME AFTER THAT, I OPENED THE TRUNK AND SHUT IT AND IT WENT AWAY. THEN IT CAME BACK. THIS HAS BEEN GOING ON FOR OVER 2 MONTHS NOW AND WOULD APPRECIATE SOME RESOLUTION. TOO EARLY FOR SIMPLE ELECTRONICS LIKE A CAMERA TO BE BREAKING, HOWEVER, CHECKING OTHER AUDI VEHICLES TSBS INDICATES THIS PROBLEM IS COMMONPLACE AND REPAIR WORK HAS BEEN PRESCRIBED IN THE PAST TO REPLACE THE WIRING HARNESS AND/OR THE CAMERA. IF THE CAMERA IS NOT WORKING PROPERLY, IT COULD CREATE AN UNSAFE SITUATION WHILE DRIVING IN REVERSE THAT THE USE OF THE CAMERA IS SUPPOSED TO PREVENT - I.E. A CRASH OR ACCIDENT WITH A PEDESTRIAN.