NHTSA Complaint #11477424 — 2016 AUDI A3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11477424
Vehicle 2016 AUDI A3
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I purchased my 2016 Audi A3 in April of 2020 from Audi San Diego. Less than a year later, I was getting airbag warning lights on my dash, as well as constant warning sounds when driving. I brought my vehicle into Audi San Diego, and they "fixed" the issue free of charge. A few months later, I started getting the same warning lights/sounds - this time, the passenger airbag was turning on and off even while somebody was sitting in the passenger seat. I received a recall letter in the mail shortly thereafter. When I called in the summer of 2021 to schedule a service appointment, I was told there was not yet a remedy to this recall and that in the next few months I should receive a phone call to schedule service. Over a year later, I called Audi San Diego to get an update (since I did receive a phone call as promised), and I am still told that there is no solution. For over a year now, I have been unable to have passengers in my front seat, due to the fear of the airbags not working in the event of a crash.

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