NHTSA Complaint #11689751 — 2016 AUDI A3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11689751
Vehicle 2016 AUDI A3
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My 2016 Audi A3 Sportsback E-tron vehicle was parked at my house. When I went to start it the engine did nothing, no power. The message “Driver System Fault” and a red triangle with a red ! in the middle was displayed on the instrument panel. I was unable to start or operate the vehicle. I called AAA and they towed the vehicle to a Recharge Hybrid pump location near my house. I tired to charge the battery and it would just turn off. Then I called AAA again and they towed my car back to my house and checked the small 12 volt battery to see if that was the problem, they determined that the 12 volt battery still had 75% life in it. They were unable to get my vehicle started. The same message is still on the dashboard “Driver System Fault." The failure mileage is approximately 81,567. I want to know before I call the Dealer and get it towed again if this issue is the Hybrid High-Voltage Battery or the housing bonded seam could have lead to corrosion the service recall from a while ago. Service Action Code 93D2

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