NHTSA Complaint #11288500 — 2011 TOYOTA HIGHLANDER

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11288500
Vehicle 2011 TOYOTA HIGHLANDER
Component AIR BAGS
Date of Incident
Date Filed
Mileage 150,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TL* THE CONTACT OWNED A 2011 TOYOTA HIGHLANDER. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE HYDROPLANED AROUND A CORNER AND WENT INTO A SMALL EMBANKMENT. THE VEHICLE T-BONED THE CENTER BARRIER OF THE FREEWAY. NONE OF THE AIR BAGS DEPLOYED. MOST OF THE FRONT END WAS CRASHED IN AND THE DRIVER'S SIDE WAS SEVERELY DAMAGED. THE ENGINE AND RADIATOR WERE PUSHED FAR BACK FROM THEIR ORIGINAL POSITIONS. THE VEHICLE WAS TOWED AND INSPECTED BY THE INSURANCE COMPANY THEN BY AN INDEPENDENT MECHANIC. THE CONSENSUS WAS THAT THE VEHICLE WOULD BE DEEMED DESTROYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000.

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