NHTSA Complaint #11218881 — 2011 TOYOTA HIGHLANDER AIR BAGS

Complaint Details

ODI Number	11218881
Vehicle	2011 TOYOTA HIGHLANDER
Component	AIR BAGS
Date of Incident	June 7, 2019
Date Filed	June 10, 2019
Mileage	180,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT COMPLAINED ABOUT A 2011 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING ABOUT 60 MPH, THE VEHICLE CRASHED INTO THE VEHICLE IN FRONT WHICH STOPPED ABRUPTLY. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK IN PLACE (STAYED LOOSE). THERE WAS NO WARNING. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WHO WAS AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS TOTALED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

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