NHTSA Complaint #11288364 — 2014 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11288364
Vehicle	2014 RAM 1500
Component	SUSPENSION
Date of Incident	October 1, 2019
Date Filed	December 11, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

SUSPENSION SYSTEM (AIR BAGS) GO OUT. THE SYSTEM COMPLETELY SHUTS DOWN AND TRUCK WILL HIT THE ROAD (EVEN FLAT NEW ROAD) REALLY HARD WITH ANY BUMP. USUALLY IT STARTS WITH ONE SIDE THE DRIVER BACK SIDE AND EVENTUALLY BOTH AIR BAGS GO OUT. IS VERY DANGEROUS BECAUSE IF A LITTLE BUMP CAN MANAGE TO MOVE MY STEERING, A BIG POT HOLE CAN MAKE MY WHOLE TRUCK CHANGES LANES. THE SYSTEM DETECTS THE MALFUNCTION AFTER 3 USES AND SAYS "SUSPENSION OVERHEATED" SUSPENSION COOLING". THIS HAPPEN EVERY DAY FOR THE LAST 2 MONTHS . THE MORE USE IN THE DAY, THE MORE PULL, THE MORE WEIGHT, IT GOES OUT. I CAN'T USE THE TRUCK FOR WHAT IS FOR AND NOW IS ONLY A CARPOOL TRUCK. DODGE RAM LONGHORN 2014

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