NHTSA Complaint #11288352 — 2017 CHEVROLET VOLT

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11288352
Vehicle	2017 CHEVROLET VOLT
Component	ELECTRICAL SYSTEM
Date of Incident	May 31, 2019
Date Filed	December 11, 2019
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. ON SEVERAL OCCASIONS, AFTER PARKING THE VEHICLE, IT TOOK SEVERAL ATTEMPTS TO TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO PEARL MOTOR COMPANY (3100 S CLARK ST, MEXICO, MO 65265, (573) 567-4254) WHERE IT WAS DETERMINED THAT THE KEY FOBS NEEDED TO BE REPLACED. THE KEY FOBS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *BF CONSUMER STATED RELAY WAS FINALLY REPLACED AND PROBLEM SOLVED.*JB

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