NHTSA Complaint #11288317 — 2016 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11288317
Vehicle	2016 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	December 6, 2019
Date Filed	December 11, 2019
Mileage	33,332 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

PROBLEMS FOR SEVERAL OWNERS OF 2016 RAM TRUCKS. THEY ARE COMPLAINING ON A RAM TRUCK FORUM ABOUT THEIR WINDOWS FALLING OFF THE TRACKS AND DOWN INTO THEIR DOORS. IT IS MAINLY HAPPENING TO THE DRIVER'S SIDE WINDOW AND ONLY IN COLD WEATHER. I TRIED TO ROLL THE WINDOW DOWN, MOTOR WAS WORKING, WINDOW STAYED IN PLACE..WHEN IT GOT A BIT WARMER, AS I WAS DRIVING, THE WINDOW FELL DOWN. THIS IS VERY COMMON ON THE '16 MODELS, MY DEALER SAID HE HAS HAD THEM IN ALL WINTER. IT'S HAPPENED TWICE TO MINE AND THE LAST TIME WE DIDN'T EVEN ROLL THE WINDOW DOWN AND WEREN'T IN THE TRUCK. RAM DESIGNED THE WINDOW TRACK DIFFERENTLY THIS YEAR AND IT DOESN'T WORK.

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