NHTSA Complaint #11288269 — 2009 GMC SIERRA 1500

THE VEHICLE CONTAINS TAKATA AIRBAGS THAT AN OPEN RECALL WAS STARTED 3 YEARS AGO FOR BUT A DECISION HAS NEVER BEEN MADE. THE DASH HAS NOW CRACKED NEAR THE AIRBAGS. IF THE AIRBAGS DEPLOY THEY COULD CAUSE SHRAPNEL FROM THE DASH TO BE PUT INTO THE CABIN. THERE IS AN OPEN LAWSUIT IN THE US AND CANADA WITH GM IN REGARDS TO THE DASH. THE VEHICLE IS ALSO DISPLAYING INTERMITTENT AIRBAG SERVICE ERROR MESSAGES. GM WILL NOT DIAGNOSE THE AIRBAG ISSUE FOR FREE AND WANT'S ANYWHERE FROM $150-$250 SIMPLY TO READ THE CODE PLUS WHATEVER THE REPAIR WOULD COST. GM ALSO WANTS $1500-$2000 TO REPLACE THE DASH. GM HAS DEEMED THIS VEHICLE "SAFE" BUT WILL NOT STAND BEHIND THAT "SAFE" DESIGNATION BY DIAGNOSING THE AIRBAG ISSUE FOR FREE. THE AIRBAG SERVICE LIGHT STARTED OFF VERY INFREQUENTLY AND HAS STARTED TO BECOME MORE FREQUENT. I HAVE ALSO BEEN CUT BY THE DASH ON MULTIPLE OCCASIONS, WHICH PRESENTS A HUGE SAFETY HAZARD. GM CORPORATE WILL NOT GIVE ANY TIMELINE TO A RESOLUTION AND WILL ONLY PAY FOR REPAIRS ONCE THE NHTSA FORCES THEM INTO A RECALL. A "SAFE" VEHICLE DOES NOT INJURY IT'S USERS OR REPORT ERRORS WITH ITS SAFETY SYSTEMS FREQUENTLY.